With Inxmail for epoq, you can design personalized newsletters and emails for your customers, thus ensuring more traffic in your online shop. In no time at all, you can use Inxmail to send personalized product recommendations in real time – taking the context into account. For example, if someone has bought a pair of trousers, you can quickly and easily recommend the matching top in the next email. Has a return been sent? Then why not recommend alternative products to the returned product. The basis for this is provided by the customer's clicking and buying behaviour in the online shop.
To generate the knowledge base, your product catalogue in XML or CSV format and the click and purchase behaviour of your shop customers are required. The latter is recorded via a tracking code in your online shop.
You will receive a code snippet from epoq as a placeholder for the frontend. You then integrate this into your Inxmail email template.
In order for epoq to be able to check all the parameters for your personalized product recommendations, epoq needs test emails from you.
epoq will make any optimizations that may be necessary.
epoq's expert teams will introduce you to the Control Desk so that you can carry out control and monitoring independently.
As usual, you send your e-mails to your contacts. Each customer is shown a suitable product recommendation when they open the email.
See for yourself how Inxmail for epoq will make your daily work easier: We would be happy to present all the important features to you in a personal live demo and answer your questions.